Microsoft Outage Continues Into Second Day Across India and Globally

UPDATE - follow-up to Microsoft Outage LIVE: Microsoft says steps to fix Outlook outage not going 'as expected': The Microsoft service disruption has entered its second day, with the company reporting that a portion of its infrastructure is experiencing high load across multiple regions. Microsoft stated it is not aware of any malicious activity behind the ongoing incident.

Impact

Thousands of users faced issues accessing Outlook, Teams, Copilot, and Microsoft 365 services. Luxury company Richemont delayed its first-half results announcement due to the technical failure. Air India and IndiGo posted on X about monitoring the situation and experiencing email support impacts. Operations at one of the Big Four professional services firms were also affected, with internal teams working to restore systems while Microsoft prioritises the Asia-Pacific region. Sambratha Shetty, COO of Synergia Foundation, noted that Bengaluru IT firms and global capability centres faced idle teams and slipped client deliveries. Rahul Ganapathy, co-founder and CEO of Atsuya Technologies Pvt Ltd, warned that IoT ecosystems missed critical operational alerts and urged businesses to use multi-channel communication systems.

Context

Large-scale cloud service disruptions can severely impact modern enterprises that rely heavily on integrated digital platforms for daily communication and client management. Technology infrastructure providers typically investigate server traffic influxes and backend server loads to resolve connectivity errors and restore service degradation.