Bus users raise concerns over live-tracking accuracy of Telangana transport app

Passengers using public transport in Telangana say the Gamyam bus live-tracking app run by the Telangana State Road Transport Corporation needs major improvements.

Passenger Feedback

Prithvi Raj, a student who uses the buses, said he has faced times when he could not track his bus in real time. He suggested that data from the app should be used to check timetables, catch delayed services, and fix punctuality issues. He also pointed out that some buses skip assigned stops and run like express buses instead of ordinary ones. Another user, media professional Md. Shoaib, noted that the app shows both directions at the same time when people search by route, which creates confusion for passengers.

Funding and Rollout

These concerns come while the TGSRTC has set aside 19.21 crore rupees for the vehicle tracking and passenger information system. This detail came out through a Right to Information reply filed by Kareem Ansari on the portal YOURTI.in. The agreed rate for the system is 375 rupees per bus each month, not including GST. The rollout started with 4,170 buses and later grew to cover 9,320 vehicles up to March.

Expert Suggestions

Transport researchers say the corporation must update route details quickly. They stated that new routes should be shared with the vendor on the day they start so they show up on the app right away, while old routes that are closed down should be removed. Experts also noted that buses need to be matched with correct schedules before leaving the depot, and route codes must be different even if a service stops early or goes one stop further.

Context

Public transport tracking apps rely on GPS devices installed in vehicles to feed real-time location data to servers. When route maps or depot schedules are not updated promptly, the software struggles to match the physical bus movement with the correct digital timetable.