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Major Google Cloud Outage in London Disrupts Banking Apps and Major British Businesses

Reported by Kavya Rao (Senior Writer) · The Guardian - Technology ·

Verified — Confirmed by a second source: The Guardian - Technology

Confirmed by a second source: The Guardian - Technology

Important
Major Google Cloud Outage in London Disrupts Banking Apps and Major British BusinessesPhoto: Wikimedia Commons

UPDATE - follow-up to Revolut hit by service disruption as Google Cloud services suffer technical problems in London – business live: Multiple Google Cloud services face high error rates and network failures across Europe, centered on the London region known as europe-west2.

Affected Services And Firms

The technical failure hits numerous systems, including database tools, virtual machines, app engines, data transfer networks, and storage drives. A person familiar with the situation confirms that Revolut's service outage stems from this cloud disruption. Beyond fintech firms, the incident affects Royal Mail, DPD, BT, Cloudflare, and Screwfix according to tech news site The Register. Halifax banking app users also face login troubles, with parent firm Lloyds Banking Group confirming the app and online issues. Property portal Rightmove, which uses Google Cloud for artificial intelligence tools and an AI Comparison Assistant, and satire website NewsThump also experience outages.

Cybersecurity Warning

Jake Moore, global cybersecurity adviser at ESET, warns that relying heavily on a small group of tech giants creates massive points of failure that can cut off millions from everyday services. Google advises affected customers to move their workloads to another available region or zone if possible, while expecting a fresh update by noon UK time.

Context

This incident mirrors past major cloud disruptions that left widespread digital infrastructure temporarily crippled across multiple industries. Such failures demonstrate how deeply modern commercial and financial networks depend on a handful of centralized cloud infrastructure providers.

Background: This follows an earlier report, covered earlier on 20 Oct 2026: 'Revolut hit by service disruption as Google Cloud services suffer technical problems in London – business live'. Read the earlier report →

What changed since yesterday

  1. Google Cloud outage in London hits banking apps and websites
  2. Latest

    Major Google Cloud Outage in London Disrupts Banking Apps and Major British Businesses

ExplainerWhy this matters

What Happened

Google Cloud suffered a significant technical outage in its London data center region, disrupting numerous cloud-based tools and taking down apps for banks, postal services, and tech platforms.

Why It Matters

Because modern businesses rely heavily on just a few massive cloud providers, a single technical failure in one region can instantly paralyze dozens of independent companies, financial services, and millions of users.

What Happens Next

Firms affected by the outage must wait for Google to restore its infrastructure or manually shift their workloads to alternative cloud zones to resume normal operations.

Read more at The Guardian - Technology →