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Google Cloud Outage in London Disrupts Banks and Major Firms Across Europe

Reported by Arjun Sethi (Fact-Checker) · The Guardian - Technology ·

Verified — Confirmed by a second source: The Guardian - Technology

Confirmed by a second source: The Guardian - Technology

Important
Google Cloud Outage in London Disrupts Banks and Major Firms Across EuropePhoto: Wikimedia Commons

UPDATE - follow-up to Google Cloud outage: Revolut suffers service disruption as bank customers report problems – business live: A major cloud computing outage from Google has hit the London region, causing widespread technical problems for banks, financial institutions, and online services.

The Outage Details

Google reports that multiple services in its europe-west2 region, which is London, are suffering from elevated errors and intermittent network failures. Affected systems include BigQuery, Cloud Run, App Engine, Compute Engine, Kubernetes Engine, and Cloud Storage, while Looker Studio remains unaffected. Google engineers are investigating the issue and testing fixes, though no immediate workaround is available yet.

Impact on Companies

The disruption has hurt several banks and fintech firms. A spokesperson for Lloyds confirmed that the bank and its Halifax brand experienced problems today, with some customers unable to log into their banking app. According to tech news site The Register, other companies affected include Royal Mail, DPD, BT, Cloudflare, and Screwfix.

Expert Reactions

Dr Amro Al-Said Ahmad, a computer science lecturer at Keele University, states that the incident impacts more than 38 cloud-native services and highlights the fragility of modern cloud infrastructure. Jake Moore, global cybersecurity adviser at ESET, adds that the outage shows how much dependence society places on a handful of tech giants, warning that such services represent a huge point of failure.

Context

This outage comes exactly 12 months after a serious disruption at rival Amazon's cloud computing division. Such incidents demonstrate how a single regional failure in modern digital infrastructure can ripple through entire supply chains and affect millions of everyday users.

Background: This follows an earlier report, covered earlier on 20 Oct 2026: 'Google Cloud outage: Revolut suffers service disruption as bank customers report problems – business live'. Read the earlier report →

What changed since yesterday

  1. Google Cloud outage in London hits banking apps and websites
  2. Major Google Cloud Outage in London Disrupts Banking Apps and Major British Businesses
  3. Latest

    Google Cloud Outage in London Disrupts Banks and Major Firms Across Europe

ExplainerWhy this matters

What Happened

A core data centre region for Google Cloud in London experienced a major technical failure, taking down dozens of underlying cloud services simultaneously.

Why It Matters

Because modern apps and websites do not run on single servers anymore, they rely on complex chains of cloud services for databases, user logins, and payments. When a major provider like Google goes down in a key hub, it creates a domino effect that knocks out online banking, postal tracking, and retail websites all at once, halting everyday business operations.

What Happens Next

Google engineers will continue working to restore the London region and test fixes. Meanwhile, affected companies face renewed pressure to redesign their computer systems so they do not rely on just one single cloud region.

Read more at The Guardian - Technology →